Amazon Customer? Vote to stay in Europe!

June 29th, 2015 | Posted by Kevin Wright in Features - (Comments Off)

Its OK, this is not an early start to the stay or leave Europe debate, but rather my observations on a quite odd situation that has probably been around for ages, but only now am I seeing the true scale of it for myself.

I use Amazon quite a bit. Mostly for electronic stuff, and (more…)

Chasing the delivery man

June 28th, 2015 | Posted by Kevin Wright in Rants - (Comments Off)

You know how it is, you order a little gadget from Amazon, and you do a little (internal I hope!) ‘whoop’ when you see those magic words “DPD will deliver your parcel” And then you follow your driver on the little map, despite knowing you are delivery number 300 and he has just delivered number 3.

It gets closer and closer, and then, you are next, he is less than 15 mins away…hurrah. (more…)

TechTalkUK Podcast 102 – Taylor Swift for President

June 23rd, 2015 | Posted by Nick Robinson in Podcast - (Comments Off)

In show 102: Kev, Nick and Richard chat about WWDC, Taylor Swift and Apple music, Headphones and using the Chrome browser and PriceSnoop plugin to grab a bargain on Amazon. Nick gives his thoughts on the Apple Watch and Vodafone Smart Ultra 6 Android phone, and Richard’s Pebble Time finally arrives (more…)

A plea to O2 UK. Please ban me from buying from you!

June 20th, 2015 | Posted by Kevin Wright in Rants - (Comments Off)

Yeah yeah, not news to a lot of you I know, but I really do need to get this off my chest, as I feel I am about to enter yet another frustrating episode with O2 UK.

You probably already know the story, but just in case, please have a recap of this post I made earlier this year.  Oh, and this one next , which was just last month.

So, despite all of this (I am stupid remember) I decided I must have an LG G4, and O2 had a decent launch deal, £440 once paid up, so I went for it again.

After a couple of days, I decided it was not for me, so I sold the handset, and paid off the contract again, this time following the advice I had been given on the S6 deal, to not use online chat and just call up and pay on the phone.  He is a recording of the call, with names beeped out and a couple of passwords and debit card numbers removed so its a bit disjointed.

So, as you can hear, I pay it off, checking that it will be disconnected same day, and she even says I may be due a refund if a payment goes through before the £360 I just paid gets cleared.

Think nothing of it for a week or so, and in fact think I have cracked it.

Oh no, nothing so simple with these guys.

Screen Shot 2015-06-20 at 20.48.01

I get a lovely email yesterday, but I am not worried, it will just be a zero bill right? Or maybe they owe me a few quid?

Yeah right. I get billed for the entire amount. Falsely, and as bloody usual. This happens every time, how can one company be so rubbish?

Screen Shot 2015-06-20 at 20.50.28

So I get straight on the phone, and speak to a nice lady, who apologises and says she will get the bill cancelled, and will email me to say this have been done. She lied about both it seems, (the screenshot above was taken at time of post) Preeti was her name, good luck with tracking her down.

So, I have a few days before these idiots try to claim money I don’t owe them, and they won’t get it because I have cancelled the direct debit, and then no doubt we have to go through this whole post again?

Last time the O2 Social Media team posted this message to this blog. It feels very hollow now.

Screen Shot 2015-06-20 at 20.55.46

How stupid am I for doing this over and over? Pretty stupid, no argument. I have a plea for O2

BAN ME FROM EVER USING YOUR CRAPPY COMPANY

AGAIN. DO NOT ACCEPT ANY FURTHER ORDERS

FROM ME. PLEASE.

In Show 101, We are missing Nick this show, so Kev and Rich talk about Apple Watch, moving from Windows phone to iPhone 5C, Yamaha Surround Amps, Headphones, and Rich has a rant about his photo library woes. Also discussed are Camera Phones, or is that Phone Cameras?  (more…)

Unlock an O2 LG G4

June 2nd, 2015 | Posted by Kevin Wright in Features - (Comments Off)

So, as usual, I was unable to resist getting the latest Android, and despite all my issues in the past, I was stupid enough to use O2 again.

Well, maybe I am being a bit harsh, as O2 had stock for launch day, and the Leather (Brown sadly) was only £440 once the Refresh is paid off)

Screen Shot 2015-06-02 at 21.16.52 Screen Shot 2015-06-02 at 21.16.42

So the deal was not terrible, and it is still on. You need to select the phone and then the £79 upfront and £36 per month 3GB plan, ignore all of the details, you will pay this off and its £15 * 24 plus the £80 upfront, so £440. I ordered Thursday night at 9.30pm and had it next day about 11am, and they use UK Mail, who now give 1hr time slots like DPD. Has to go to billing address though.

Now, you can go to the O2 unlocking page and put the IMEI in, and you will get a code within 7 days (or so I was told), but I can not wait 7 mins, let alone 7 days, so I set about looking for a cheap code online. I only did this after waiting 3 days for O2, and as they usually supply codes within a few hours, I was worried the codes may not be available. You only have 14 days to cancel, and the whole point of this is to end up with a Sim Free Unlocked handset, it falls apart if this is not possible easily.

You can of course wait 7 days, now I have the code I will update this when O2 send it to me.

So, I was only gonna try this as a second handset, but I like it well enough to want to do the ‘leave iPhone at home’ test, so I needed to use it on 3UK. I started off just going on eBay and buying a £3 code, but a few hours later it came back ‘not found’. No issue, they all refund if code not found, use PayPal and no issues. Tried another cheap one with same result.

During this search I had come across a few much more expensive providers, but with the thought that as soon as I pay £30 or more, you can guarantee the O2 one would come through!

So I found one site at about £8 that said put in the IMEI and Network, and it comes back with “Available’, yeah right, a couple of hours later no dice. Starting to think I was stuffed now. To be fair I had time to wait for O2, and still be able to return it, but hey, you know me and my legendary waiting skills!

I had landed on Unlock Unit site a couple of times, but it looks a bit scammy, with different prices for what looks like the same service, and it was at least £19, which was too much for me.  But a few mins ago, I went back to that site and all of a sudden, it said £9.21 so I thought I would give it a go. All I can suggest is keeping loading the site up if it says more that a £10 at first, seems to be some weird thing with prices going on.

15 mins later, I got an email with 3 possible codes in, listed like this…..

Here is your unlock code; now it’s time to benefit from the numerous advantages of an unlocked phone.

IMEI: 359872060xxxxx Phone model: LG G4 Unlock Code: 5354052626688423 or 9582794319051776 or 0667707404839330

A little bit odd, since none of them were saying which it might be. Its OK, the G4 gives you 10 attempts, but all the same….a bit vague. So, luckily you can go back to the main Unlock Unit website and track your order, in fact keep this window open from when you placed it is my advice. That had a bit more detail, but this time 5 different codes! All you need to know is the the first one in email and on site NCK is the one you need, thanks to some Twitter peeps for the help.

ADDED: One other oddity, unlike most phones, the LG G4 (or mine anyway) does not ask for an Unlock code upon putting a non O2 Sim in. You need to go to Phone app, and type 2945#*xxx#  (815 is code for G4 other LG phones will have diff code) and this allows you to access menu to enter the NCK code.

So, I can phone up and pay it off tomorrow, and it will be £440, plus maybe a couple of quid for service for a few days, and £9.21 for the unlock, say £455 all in, not terrible, although if you are reading this just a few weeks after the G4 launched, I will probably be kicking myself!

Kev